Terms & Conditions

Last updated: 4 May 2026

1. Who we are + what these terms cover

JR Digital Services Pty Ltd ("we", "us", "our") operates the JR Digital Services website (jrdigitalservices.com.au), the JR Digital Hub software platform, and provides digital marketing services to clients. These terms govern your use of our website and our standard agency services.

If you've signed up for a JR Digital Hub subscription, additional terms apply — see our Trial Terms (jrdigitalservices.com.au/trial-terms) and your subscription agreement.

These terms are governed by Australian law. You agree to them by using our website or our services.

2. Use of our website

You may use our website for any lawful purpose. You must not:

Use it in a way that breaches any law.
Try to gain unauthorised access to any part of the site or our systems.
Use it to harass, defame, or harm anyone.
Reverse-engineer, redistribute, or resell our content without permission.

We may suspend or restrict access if you breach these terms.

3. Our services

We provide digital marketing services including SEO, AI search optimisation, AI Employee setup, automation, and the JR Digital Hub platform. The exact scope of what we provide is set out in your Statement of Work (SOW) or subscription plan.

We aim to deliver our services with reasonable care and skill. Any delivery dates we estimate are estimates, not contractual deadlines, unless we expressly agree otherwise in writing.

4. Payments + invoicing

For services billed by SOW:

Invoices are issued per the schedule in your SOW.
Payment terms: 14 days from invoice unless agreed otherwise.
Overdue accounts may be charged interest at 5% per annum and we may suspend services after 30 days overdue.

For JR Digital Hub subscriptions:

See our Trial Terms (jrdigitalservices.com.au/trial-terms) and your subscription confirmation.
Subscriptions are monthly or annual, charged in advance, in Australian dollars, GST inclusive.

All prices are in AUD and GST inclusive unless otherwise stated.

5. Intellectual property

We retain all rights to:

Our brand, logos, methodologies, frameworks.
The JR Digital Hub software, templates, and underlying technology.
Our website content (other than third-party content credited as such).

You retain rights to:

Your business name, branding, and any content you provide us.
Your customer data, leads, and conversations stored in the JR Digital Hub.
Any deliverables we produce specifically for you under an SOW (subject to payment in full).

You grant us a limited licence to use your branding and content as needed to deliver our services.

6. Confidentiality

Both of us will keep the other's confidential information confidential and use it only as needed for the engagement. This obligation continues for 3 years after our engagement ends.

7. Service availability

We aim for our website and the JR Digital Hub to be available 24/7, but we don't warrant uninterrupted or error-free service. We may schedule maintenance with reasonable notice. Underlying platforms (GoHighLevel, Stripe, etc.) may have outages we cannot control.

8. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.

To the extent permitted by law, our liability for breach of any consumer guarantee is limited to:

Re-supplying the affected services, or
Refunding the fees paid for the affected services.

9. Limitation of liability

To the extent permitted by law:

We are not liable for indirect, consequential, or special losses (including loss of profits, data, or goodwill).
Our total aggregate liability under any engagement is capped at the total fees paid by you in the 12 months immediately before the claim arose.
This cap does not apply to our indemnification obligations under clause 10, or to liability we cannot lawfully limit.

10. Indemnity

Each of us will indemnify the other for losses caused by:

Our gross negligence or wilful misconduct.
Our breach of confidentiality.
Third-party claims that our work infringes that third party's intellectual property (subject to standard exclusions).

11. Termination

Either of us may terminate an engagement:

For convenience with 30 days' written notice (subject to anything else in the SOW).
For cause (uncured material breach) with 14 days' written notice.

For JR Digital Hub subscriptions, see Trial Terms.

On termination, you pay for work completed up to the termination date and we hand over any deliverables completed and paid for.

12. Modifications

We may update these terms from time to time. For material changes, we'll give you at least 30 days' written notice via email or via a banner on the website. If you don't agree to a material change, you may stop using the website or terminate your engagement.

13. Governing law

These terms are governed by the laws of South Australia, Australia. Each of us submits to the non-exclusive jurisdiction of the courts of South Australia.

14. General

Notices: email is sufficient (jeff@jrdigitalservices.com.au from us; the email on your account from you).
Entire agreement: these terms (together with any SOW or subscription agreement you've signed) are the entire agreement on this topic.
Severability: if a clause is unenforceable, the rest of these terms still apply.
Assignment: you can't assign your rights without our written consent. We may assign to a successor of our business.
Force majeure: neither of us is liable for delays caused by events beyond our reasonable control.

15. Contact

JR Digital Services Pty Ltd

Email: jeff@jrdigitalservices.com.au

Postal: 32B Western Parade, Brooklyn Park SA 5032